Privacy Policy
1. Introduction
- This Privacy Policy explains how we collect, use, and handle your Personal Data in connection with our website.
- By using our website or purchasing from us, you consent to our handling of your Personal Data as described in this policy.
2. Personal Data We Collect
- Types of Personal Data:
- Contact Data: Includes your first and last name, email address, billing address, shipping address, and phone number.
- Profile Data: Includes the username and password you set for your online account.
- Communications: Includes any interactions with us via the website, email, social media (e.g., Facebook, Instagram, WhatsApp), and any feedback or questions.
- Transactional Data: Includes order details, transaction history, and related information required to complete your orders.
3. How We Use Your Personal Data
- Service Provision: To fulfill your Bookings and provide the requested products or services.
- Customer Support: To respond to your inquiries and address any issues or feedback.
- Operational Improvement: To enhance our operations and website functionality.
- Fraud Prevention: To detect, prevent, and manage risks related to fraud and illegal activities.
- Legal Compliance: To meet financial regulatory and legal obligations.
- Marketing: To target advertisements, send newsletters, and update you on services.
- Content Enhancement: To improve content and layout of our website.
- Dispute Resolution: To handle any disputes that may arise.
4. Sharing Your Personal Data
- Third-Party Service Providers: We share your data with financial institutions, payment processors, and courier services to provide our services.
- Business Partners: We may share data with banks and payment method providers for processing payments.
5. Data Protection
- Security Measures: We implement appropriate security measures, including access controls and security protocols, to protect your Personal Data.
- Breach Procedures: We have procedures in place to handle data breaches and will notify you and relevant regulators if required by law.
6. Data Retention
- Retention Period: We retain your Personal Data only as long as necessary to fulfill its purpose, including legal, regulatory, and accounting requirements.
- Account Activity: We keep your information for as long as your account is active or as needed to provide services, comply with legal obligations, or verify information with financial institutions.
